Great products and customer support
For the price it is great! I had a question regarding an order and got help quite quickly :)
Monterelle
About us
Monterelle is a Netherlands-registered company, operating from the Netherlands. Through our online store, we offer a curated selection of clothing and footwear for both men and women to customers in Australia.
What our customers have to say
It looks refined and put together…
It looks refined and put together without sacrificing comfort
The material feels solid and well made…
The material feels solid and well made better than I expected for everyday wear
It drapes beautifully and feels very…
It drapes beautifully and feels very comfortable to move around in.
Easy to pair with different outfits and…
Easy to pair with different outfits and works well for both work and casual use
I like how clean and well finished it…
I like how clean and well finished it looks, definitely something I can dress up or down
Free Shipping
Free Australia-wide shipping on all orders
Not Satisfied?
Changed your mind? Return your items within 30 days.
Secure Payments
Pay safely with: Visa, Mastercard, Maestro, American Express (AMEX), Apple Pay, Google Pay and Shop Pay
Frequently Asked Questions
How long does delivery take?
Orders are processed within 1–2 business days and delivered within 5–7 business days after dispatch.
Total estimated delivery time: 6-9 business days.
What is your return policy?
At Monterelle, you can return items within 30 days of delivery.
- Start a return by emailing support@monterelle.com with your order number.
- No restocking fees.
- Refunds are processed within 10 business days after inspection.
- Unless otherwise required by applicable law, the customer is responsible for all return shipping costs.
- Exchanges are available, subject to stock.
What payment methods do you accept?
At Monterelle, we accept Visa, Mastercard, American Express, Apple Pay and Google Pay.
All payments are processed securely in AUD (Australian Dollar) using encrypted checkout systems.
Is my personal and payment information safe?
Yes. At Monterelle, your personal and payment information is protected using SSL encryption and secure payment providers. We do not store card details, and your data is used only to process orders, provide service, and comply with legal requirements.
Still need help?
You can contact us at support@monterelle.com or by phone at +31 687387753.
Customer service is available Monday–Friday, 9:00 AM – 5:00 PM (AEST), with anaverage response time within 24 hours on business days.